MS Teams - Service Recovered - Unable to view teams toolbar duirng a call)
Roger NG
almost 4 years ago
We have received notification as well verified with source from Microsoft,
as below is the summary extracted and workaround.
Here the updates from Microsoft:
Service: Recovered.
November 16, 2021 11:54 AM
Title: Can't access Microsoft Teams toolbar during meetings User Impact: Users may be experiencing issues seeing the toolbar during a Microsoft teams meeting. More info: Users will be unable to complete any call control functions that rely on the toolbar such as Like, Chat, React, Share or user their camera and mic. This may impact both 1:1 conversations, meetings and Live Events. We have received some positive feedback that users have been able to use alternate methods (Teams web and mobile versions) to workaround the issue. While we work to mitigate the problem, users can also try to use keyboard shortcuts as a short-term mitigation. Additional information can be found here: https://support.microsoft.com/en-us/office/keyboard-shortcuts-for-microsoft-teams-2e8e2a70-e8d8-4a19-949b-4c36dd5292d2 Common option: Toggle Mute - Ctrl+Shift+M Toggle Video - Ctrl+Shift+O Current status: We've identified a recent update that may be contributing to the issue and are currently evaluating remediation options. Scope of impact: The scope is under investigation, though our current understanding is that any user may be affected by this issue.